Effective Date: [Insert Date]

Welcome to … (cégnév). We are committed to protecting your personal data and ensuring transparency in how we handle your information. This Privacy Policy explains what personal data we collect, how we use it, and how we protect it while providing a seamless booking experience for your Budapest Jeep Tour and other sightseeing adventures.

By using this website www.budtours.hu and making a booking through in this platform, you acknowledge and agree to the terms outlined in this Privacy Policy. If you have any questions regarding the protection of your data, please contact us at [your email].

 

1. Who We Are & Our Role as an Intermediary

… (cégnév) is a trusted intermediary, connecting travelers with local tour providers in Budapest. While we facilitate the booking of sightseeing tours and experiences, we do not directly operate these tours ourselves. Instead, we work with carefully selected partners who provide high-quality services to ensure that your Budapest experience is unforgettable.

Our company operates this website and manages all aspects of the booking process, ensuring that transactions are secure and hassle-free. However, as an intermediary, we may share certain necessary data with our partners to fulfill your tour reservations.

If you have any questions about our role in handling your data, you can contact us using the details provided at the end of this policy.

 

2. What Personal Data We Collect & Why We Collect It

To provide our services, we collect only the essential personal data required for processing bookings, handling customer inquiries, and improving our website and services.

When you make a booking, we collect your full name, email address, phone number, and payment details to ensure we can confirm your reservation and provide important updates. Additionally, if you require an invoice or VAT invoice, we collect further billing details.

If you contact our customer support, we store the phone number or email address you used to reach us, along with the relevant conversation history, to provide better assistance.

We also offer marketing communications, and if you opt-in, we collect your preferences to send you exclusive offers, promotions, and updates. You may unsubscribe at any time by following the instructions in our emails or contacting us directly.

We do not collect sensitive personal data such as health-related information, religious beliefs, or ethnic background.

 

3. How We Store & Protect Your Data

We implement rigorous technical and organizational measures to safeguard your personal information. All data is stored on secure servers, and sensitive information, such as payment details, is encrypted to prevent unauthorized access.

Only authorized personnel have access to your personal data, and we regularly review our security procedures to maintain a high level of protection.

However, it is important to note that no online transmission of data is ever completely secure. While we take all reasonable precautions to protect your personal information, you should also take necessary steps to secure your data when using the internet.

 

4. Payment Security & Processing

…(cégnév) does not process or store payment card details directly. Instead, all transactions are handled securely by trusted third-party payment gateways (for example: such as Stripe and PayPal), which comply with the highest industry security standards.

When you make a payment, you are redirected to a secure environment where your financial information is protected through encryption and fraud prevention mechanisms.

We recommend reviewing the privacy policies of our payment processors if you have concerns about how your payment details are handled.

 

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze visitor interactions. These cookies help us improve site performance, personalize content, and deliver relevant advertisements.

We use essential cookies to ensure website functionality, while analytics cookies help us understand user behavior through tools such as Google Analytics and Facebook Pixel. We may also use marketing cookies to display targeted ads based on your previous interactions with our website.

You can manage or disable cookies in your browser settings. However, restricting cookies may affect the functionality of our site and impact your browsing experience.

 

6. Third-Party Data Sharing & International Transfers

To provide a smooth booking experience, we may need to share your personal data with reliable third-party partners, including:

-Tour operators and service providers who handle the actual tour experience.

-Payment processors who facilitate secure transactions.

-Marketing and analytics providers who help us optimize our services and advertising efforts.

-Legal authorities when required by law to comply with legal obligations or prevent fraud.

We may transfer data to partners outside the EU, or USA. When doing so, we ensure that appropriate data protection safeguards are in place, such as:

• Standard Contractual Clauses (SCCs) for EU data transfers.
• CCPA compliance measures for California residents.

 

7. Your Rights Under GDPR (For EU Customers)

Your Rights Under GDPR, CCPA law

Depending on your location, you have the following rights:

-For EU residents (GDPR):

• Right to access, correct, or delete your data.
• Right to object to processing or request data portability.

-For California residents (CCPA):

• Right to opt out of data sales.
• Right to know what personal information we collect.

To exercise these rights, please contact us at [your email].

 

8. Data Retention – How Long We Keep Your Data

We only retain personal data for as long as necessary to fulfill the purposes outlined in this policy.

-Booking and transaction data is stored for 5 years to comply with tax and legal obligations.

-Customer support data is kept for 12 months after an inquiry is resolved.

-Marketing data is stored until you opt out or withdraw consent.

-Once the retention period expires, your data is securely deleted or anonymized.

 

9. Cancellation Policy

…(cégnév) offers flexible cancellation policies based on your payment method:

• Cash Payment: If you selected the cash payment option, you may cancel anytime before the start of your Budapest Jeep Tour without any penalty.

 

-Online Payment:

• If you cancel within 24 hours of the tour, no refund will be issued.
• If you cancel within 3 days of the tour, you will receive a 50% refund.
• A full refund is available if the tour is canceled due to unforeseen circumstances on our side.

If your tour is affected by severe weather, you will be offered a rescheduled date or a full refund.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect legal changes or improvements in our data protection practices. If significant updates occur, we will notify you through:

-An email notification for registered users.

-A clear update on our website.

-By continuing to use our services, you acknowledge and accept the revised policy.

 

11. Contact Us

If you have any questions or wish to update/delete your data, please contact us:

📩 Email: info@budtours.hu

📞 Phone: +36 30 162 1009

🌍 Website: www.budtours.hu

 

Budtours is committed to transparency and ensuring the highest level of data protection for all users. Thank you for trusting us with your travel experiences

Budtours operates as a trusted intermediary, and we manage the website, providing a seamless booking experience for our travelers. Our company partners with carefully selected providers to offer the best Budapest experiences. Additionally, they own and operate a portfolio of media brands and businesses across various websites.